Singapore Exchange Ltd. Chief Executive Officer Loh Boon Chye apologized for a technical malfunction that angered traders, promising to do better and saying the company will be accountable for Thursday's five-hour halt.
Loh expressed his remorse on a Friday media call that left unanswered questions about the exact cause of the disruption that shut trading early the previous day. Southeast Asia's biggest bourse reopened at the regular 9 a.m. start on Friday, after halting stock trading at 11:38 a.m. on Thursday. It failed to follow through on two pledges to reopen during the afternoon.
“I wish to sincerely apologize on behalf of all at SGX for the many inconveniences I’m aware that we’ve caused,” Loh said on the call. “We’re not pleased with our own recovery time and it needs to be better. We’ll do better.”
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Loh expressed his remorse on a Friday media call that left unanswered questions about the exact cause of the disruption that shut trading early the previous day. Southeast Asia's biggest bourse reopened at the regular 9 a.m. start on Friday, after halting stock trading at 11:38 a.m. on Thursday. It failed to follow through on two pledges to reopen during the afternoon.
“I wish to sincerely apologize on behalf of all at SGX for the many inconveniences I’m aware that we’ve caused,” Loh said on the call. “We’re not pleased with our own recovery time and it needs to be better. We’ll do better.”
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